Customer Service Representative

Canal Flats, BC, Canada
Posted 3 months ago
CLOSED - POSITION HAS BEEN FILLED
JOB DESCRIPTION:

PodTech Innovation Inc. has an excellent opportunity for full time Customer Service Representative as part of the MegaPod Modular Data Center team in Canal Flats, British Columbia. We are looking for a hard working professional who enjoys meeting challenges and surpassing customer expectations. The ideal candidate will have a background in sales and customer service, preferably in the datacenter industry. We’re looking for a long-term candidate who is looking for a secure and rewarding form of employment.

YOU HAVE:
  • A precise attention to detail
  • The ability to listen carefully and hear what the client wants attended to.
  • The ability to collect data, define problems, establish facts and draw valid conclusions
  • The motivation to learn and constantly improve processes and tools.
  • A desire to solve a customer’s problems as quickly, and efficiently as possible, and the ability to work with other staff to make that happen.

Duties

  • Provides information to customers by verifying understanding of request; answering questions; offering assistance.
  • Insures client requests are dealt with promptly.
  • Initiates service by recording requests, opening trouble ticks and assigning responsibility for problem solution to the correct team.
  • Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
  • Improves quality results by evaluating processes; recommending changes.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.
BENEFITS:
  • Medical Plan – After a 3-month probationary period
NEXT STEP:

Please complete the required fields below and attach a copy of your resume for review. While we strive to contact everyone that applies, we are not always able to. We value your time and thank you for your application.

After you have completed the online form and submitted your resume. Successful candidates will be contacted and a phone or in person interview will be arranged. Please be sure that you have provided your current telephone and email addresses.

Thank you for your application,

Team PodTech

PLEASE SEND RESUME with FULL NAME TO BE CONSIDERED

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Live The PodTech & Colombia Lake Technology Center Life!

At PodTech, we take modular data centers to the next level and control the manufacturing process from start to finish. Our MegaPod manufacturing facility in Canal Flats, BC sits on 70 Acres of Industrial land, where we are able to ensure quality control and attention to detail.

The flagship location, the Colombia Lake Technology Center facility offers training and skilled job opportunities to the residence of Canal Flats and surrounding areas.

Located in the beautiful Canadian Rockies we offer a superior quality of life, within a caring and revitalized community.

The future looks bright with jobs created by the PodTech MegaPod Factory and new datacenter powered by 100% renewable green energy.

Apply Now

Job Features

Job CategorySales and Marketing

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